Terms & Conditions

Last updated: March 2026

About These Terms

By accessing and using the Alfie's Dog Den website, you agree to be bound by these terms and conditions. Please read them carefully before placing an order.

Products & Pricing

All prices are displayed in GBP and include VAT where applicable. We reserve the right to change prices at any time, and any pricing errors will be corrected promptly.

Orders

Placing an order constitutes an offer to purchase. We will confirm your order via email, and we reserve the right to cancel any order before dispatch.

Delivery

Please see our delivery page for full information on shipping options and timescales. Risk passes to you upon delivery of the goods.

Returns & Refunds

Our 30-day returns policy applies to all purchases. Items must be returned unused and in their original packaging. See our returns page for full details.

Limitation of Liability

We are not liable for any indirect or consequential losses arising from the use of our website or products. Our total liability is limited to the value of your order.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.