Frequently Asked Questions

Standard delivery takes 3-5 working days. Express delivery is 1-2 working days, and next-day delivery is also available on orders placed before 2pm.

Yes, we offer free standard delivery on all orders over £40. Orders under £40 incur a small delivery charge at checkout.

We offer a 30-day returns policy on all items. Products must be unused, in their original packaging and with all tags attached.

Contact us via email at hello@alfiesdogden.co.uk and we will send you full return instructions along with a prepaid returns label.

We accept Visa, Mastercard, PayPal and Apple Pay. All transactions are processed securely.

We currently deliver to UK mainland addresses only. We hope to offer international shipping in the future.

Each product page includes a size guide where applicable. Check the individual product listing for measurements and fitting advice.

You can reach us by email at hello@alfiesdogden.co.uk or by phone on 0800 123 4567. Our team is available Monday to Friday, 9am-5pm.